Showing posts with label dell. Show all posts
Showing posts with label dell. Show all posts

Sunday, July 27, 2008

Access.. Granted.

Tomorrow at 2pm I have an appointment to meet the owner of the Data Center my company uses for our offsite hosting. I will be given 2 keys, a rfid badge, and have my palm print scanned so I enter the building w/o the former head tech with me.

YES.

On the downside things aren't looking up with Dell. The last email, from the supposed server specialist, said "wow, that sounds really frustrating.. maybe we should get tech support involved in this". Umm.. guy:

YOU FORGOT TO INCLUDE A PART I NEED. A PART OF A PACKAGE WE PAID OVER $10,000 FOR.

What the hell? Is tech support going to teach me how to create my own SD card using common office supplies then code the proprietary 'embedded server' software in Notepad? Or are they going to walk me through sitting around, waiting for the Fedex guy to deliver that part?

For those playing at home, the correct answer should have been "damn, I'm so sorry, I'll fedex out the card overnight, Saturday delivery, and you'll be up and running tomorrow. Also you are very strong and admired by your peers."

Thursday, July 24, 2008

Dell you effing douche

This is a bitch post.

I've been waiting all week for this new server to arrive at work. It's going to be the first of many (hopefully) uber machines that we will have multiple virtual servers on. This one in particular is set to have 6 Win Server 2k3 and 1 2k8 running simultaneously, reducing the rackspace used at our datacenter and allowing us to expand much quicker and easier. I've been running 3 virtual servers on an older web server I use to test new stuff on and so far it's been running great.

So I go into the office tonight at 9pm to get it setup. I'm just going to be installing the embedded VMware OS (32 Mb! Almost no overhead!), then installing 3 instances of the Win2k3 server. We even bought the licenses through Dell so everything should be good to go.

Dell, you effing douche.

Open it up, throw it on the temp rack, plugs it all in.. and those dumbasses forgot to include the SD card with the VMware server operating system. Which turned out to be ok, because they also forgot to include the licenses for the Win Servers, so even if they had included the embedded server, I still wouldn't have been able to go any further. So I guess I should be thankful they made their fuckuperry so obvious from the beginning so I only wasted an hour.

This feels like when I was a kid and I ran into the living room to open my presents on Christmas day only to be told that we had just converted to Judaism.